Store Policy

Customer Care

All accepted orders are final and we do not accept cancellations, refunds or returns. 

 

All our raw treats last 4 days in the fridge or 6 weeks in the freezer once they arrive with you, best stored in a sealed container, please allow to thaw before consuming for ultimate satisfaction.

 

You agree that you are purchasing the products for your personal use only, and not for purposes of trade or business.

 

Delivery & Collection

We cannot be held liable for any damages to the cake or products we have delivered once we have delivered or delivered and set up the cake at the venue or delivery location and received a signature for the safe receipt of the goods on our delivery note (we will deliver with a delivery note). If the cake or products are collected from us, we cannot be held liable for any damages to the cake or products once they have left our premises. The collection vehicle should have a flat surface and be clean and tidy. This is the responsibility of the Buyer. The cake or products can be very fragile so we advise to drive very slowly and carefully and purchase non-slip matting. We will always endeavour to deliver within the given time slot, however unfortunately delivery timings can not be guaranteed. Refunds will not be given for delayed deliveries. If in the unlikely event the delivery is delayed, we will always endeavour to deliver the cake to you as close as possible to the given delivery time.

Wholesale Inquiries

For all whole sale inquiries please email

Attn: Rachel 

hello@goodcakeco.co.nz

Payment Methods

- Credit / Debit Cards
- PAYPAL

Privacy

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.